ENCIETY BUSINESS CONSULT
Research · Consulting · Training

Data for decisions that move business forward.

ICT-enabled research, consulting, and training that help organizations decide with evidence. From Surabaya, since 1997.

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  • 1997Founded in Surabaya
  • 25+Years of experience
  • 100+Projects delivered
Experience

Organizations we have worked with

  • PT Telkomsel
  • PT Telekomunikasi Indonesia
  • PT Telkom Akses
  • PT Infrastruktur Telekomunikasi Indonesia
  • Bank Indonesia
  • Direktorat Jenderal Pajak RI
  • PPATK
  • PT Jasa Marga
  • Jawa Pos Group
  • PT Hanjaya Mandala Sampoerna
  • PT Mitra Phinasthika Mustika
  • PT Lautan Natural Krimerindo
  • PT Terminal Peti Kemas Surabaya
  • Cowater International Inc
  • PT PP Property Tbk.
  • PT Intiland Development Tbk.
  • PT Griya Mapan Santoso

Logos are shown as a reference to ENCIETY’s work experience and do not imply endorsement by their owners.

Featured services

Start with the decision you need to make.

Our research and advisory engagements are shaped around your organization’s context, evidence, and priorities.

Illustration of alumni research and outcome analysis
Higher education

Tracer Study

Alumni research from survey design through analysis and reporting.

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Panorama of rooftops and buildings in Surabaya
Strategy & market intelligence

Market Opportunity Study

Prioritize markets, locations, and asset utilization.

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Business advisory

Business Diagnostic

Understand customer and business performance to set growth and action priorities.

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How we work

From business question to action.

  1. 01

    Define the decision

    We start from the decision you need to make, not from a research tool.

  2. 02

    Design the study

    Methods, samples, and indicators are set around your context and priorities.

  3. 03

    Collect & analyze

    Data is gathered in the field and from existing sources, then analyzed rigorously.

  4. 04

    Recommend action

    Findings become priorities and steps your team can act on.

More services

Support for research, analysis, and team development.

01

Market Research

Desk research, surveys, and focus groups shaped around your business question.

02

Customer & Market Intelligence

Read customer patterns and market context to clarify strategic choices.

03

Data Mining Portal

Access public, restricted, and premium datasets through the dedicated portal.

04

Professional Training

Public programs and corporate training in data, research, and analysis.

Industries

Experience across industries.

  • Telecommunications

    Customer and service-quality research for operators and network providers.

  • Retail & trade

    Understanding shopper behavior and regional potential for retail and distribution.

  • Media

    Audience and communication-effectiveness studies for media organizations.

  • Banking

    Customer and market studies for financial services.

  • Consumer goods

    Tracking market trends and consumer preferences for brands.

  • Government

    Surveys and studies that support public policy and services.

  • Property & development

    Market opportunity and asset-utilization studies for property.

  • Specialist industries

    Research shaped around your organization’s needs and context.

Recognition

Selected awards.

  • Telkom Corporate Social Responsibility Award 2010Environment category · Presented to Enciety Business Consult Surabaya in 2011
  • Telkom Supplier Awards 2012Best Supplier 1 · Consultant category · PT Enciety Binakarya Cemerlang
  • Telkom Supplier Awards 2014Best Supplier 1 · Consultant category · PT Enciety Binakarya Cemerlang
  • Surabaya Mayor’s Award 2016Online Media Enciety · Participation in publicizing Surabaya City Government activities

Tell us what you’re working through. We’ll bring the insight.

Talk to our team